The Power of Self Leadership
What Should Always Come before Leadership Before you earn the right to lead others, you must first be able to lead yourself. Nobody wants to follow someone who hasn’t demonstrated the discipline and...
View Article10 Common Thinking Errors Leaders Make
Leadership is not an easy task, and even the best leaders are susceptible to errors in thinking that can hinder decision-making and, ultimately, organizational success. Research shows the most common...
View Article13 Big Changes Caused by Digital Communication
Digital communication has transformed the way we convey messages using the spoken or written word. These changes may or may not be for the better, depending on your perspective. Knowing what they are,...
View ArticleLead with Wonder
In the hectic pace of daily life, it’s easy to lose our sense of wonder. But there is a remarkable power in cultivating wonder—the ability to experience awe, curiosity, and a childlike sense of...
View Article5 Speaking Power Moves for Leaders
Like most things, the art of effective speaking has evolved and changed. Accepted practices that once worked well haven’t necessarily withstood the test of time. While principle never change, the way...
View ArticleNavigating the Mental Minefield: A Guide for Leaders
What are the cognitive challenges leaders at the highest levels face? Leadership, especially at the C-level, is a journey of high-stakes decisions and complex challenges. The intensity of this role...
View Article10 Ways to Lead Extraordinary Customer Service in 2024
Leadership doesn’t make “a difference.” It makes “the difference.” That is true in all area of an organization, and especially true in creating extraordinary customer service.You might be able to...
View ArticleMy Father’s Wisdom
My father spoke much good advice to me, but he demonstrated even more. What impacted me most happened one holiday season when I was a boy. My father, who worked as a loan supervisor for a federal...
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13 Things that Make Organizations Extraordinary
Over two decades of research and observations have revealed the key factors that enable the best organizations to succeed and dominate. I’ve condensed this research into what I call the “Lucky 13”...
View ArticleHow to Find Good Advice
Our world is brimming with advice and advice givers. From the best books to read, the hottest stocks to buy, to the most effective weight loss strategies, everyone seems to have a suggestion. But...
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