How to Find Good Advice
Our world is brimming with advice and advice givers. From the best books to read, the hottest stocks to buy, to the most effective weight loss strategies, everyone seems to have a suggestion. But...
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13 Things that Make Organizations Extraordinary
Over two decades of research and observations have revealed the key factors that enable the best organizations to succeed and dominate. I’ve condensed this research into what I call the “Lucky 13”...
View ArticleMy Father’s Wisdom
My father spoke much good advice to me, but he demonstrated even more. What impacted me most happened one holiday season when I was a boy. My father, who worked as a loan supervisor for a federal...
View Article10 Ways to Lead Extraordinary Customer Service in 2024
Leadership doesn’t make “a difference.” It makes “the difference.” That is true in all area of an organization, and especially true in creating extraordinary customer service.You might be able to...
View ArticleNavigating the Mental Minefield: A Guide for Leaders
What are the cognitive challenges leaders at the highest levels face? Leadership, especially at the C-level, is a journey of high-stakes decisions and complex challenges. The intensity of this role...
View Article5 Speaking Power Moves for Leaders
Like most things, the art of effective speaking has evolved and changed. Accepted practices that once worked well haven’t necessarily withstood the test of time. While principle never change, the way...
View ArticleLead with Wonder
In the hectic pace of daily life, it’s easy to lose our sense of wonder. But there is a remarkable power in cultivating wonder—the ability to experience awe, curiosity, and a childlike sense of...
View Article13 Big Changes Caused by Digital Communication
Digital communication has transformed the way we convey messages using the spoken or written word. These changes may or may not be for the better, depending on your perspective. Knowing what they are,...
View Article10 Common Thinking Errors Leaders Make
Leadership is not an easy task, and even the best leaders are susceptible to errors in thinking that can hinder decision-making and, ultimately, organizational success. Research shows the most common...
View ArticleThe Power of Self Leadership
What Should Always Come before Leadership Before you earn the right to lead others, you must first be able to lead yourself. Nobody wants to follow someone who hasn’t demonstrated the discipline and...
View ArticleWake Up to Possibility
While waiting in the drive through line at Starbucks this morning, I noticed a man helping his small son out of the back of his SUV. When the little boy emerged, he was wearing a full astronaut suit,...
View ArticleLeadership and Self Awareness
Cultivating Self-Awareness: An Essential of Effective Leadership Introduction: As a leader, I firmly believe that self-awareness is the cornerstone of effective leadership. In today’s fast-paced and...
View Article7 Things to Do Right Now to be a Better Leader
Becoming a great leader takes time, but there are things you can do today—right now—to improve your leadership. These basic steps that will propel you towards greater success and influence. Drawing...
View ArticleReinventing Book Browsing
Of the many emails I receive daily, this one got my attention: “My name is Ben Fox, and I am a serial entrepreneur who loves to read. I am a long-time entrepreneur who loves to take ideas and turn...
View Article10 Things Great Communicators Always Do
1. They are clear and concise in their message, ensuring that their audience understands their points. 2. They use active listening skills to understand the perspectives of others. 3. They use empathy...
View ArticleBoost Your Business and Life with Follow Up
Meet Sarah, a young entrepreneur who started a new business selling custom-made jewelry online. She had a great product and an impressive website, but she struggled to get any sales in the first few...
View Article5 Leading Edge Ways to Enhance Your Customer Service
Leading edge companies are constantly looking for ways to improve the customer experience and create positive emotions for their clients. One of the key ways they do this is through the use of...
View ArticleUse the History of Leadership to Lead Better Today
George Santayana said, “Those who do not learn history are doomed to repeat it.” Likewise, those who don’t learn from history can’t benefit from its greatest lessons. Leadership theory has always been...
View ArticleDemonstrating an Astounding Technology You Don’t Want to Miss
You need to know about Open AI and chatGBT if you don’t already. Roger Montti from Search Engine Journal says chatGBT it may be the most important tool since modern search engines. What are they and...
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Focusing on Leadership Focus
Mahatma Gandhi led India’s non-violent independence movement against British rule in the early 20th century. Gandhi was known for his unwavering focus on his ultimate goal of achieving independence...
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