A Tale of Two Favors
How good are you at expressing gratitude? Consider these two situations. Identities are hidden. I don’t want to embarrass the one example and the other example isn’t motivated by public recognition....
View Article8 of My Most Popular Articles from the Archives
Which of my articles in the past decade have been most popular and helpful? I’ve done the analysis and the links to eight of them are below. If an illustration seems dated, look for the underlying...
View ArticleWhat Servant Leaders Know
An audience member recently asked me, “What is the biggest change you’ve seen in leadership in the past 30 years?” I didn’t have to think about it long. “The biggest change I’ve seen isn’t in...
View ArticleBetter Your Best: 12 Free Resources for You
Don’t you hope 2021 is a much better year than 2020? I do! It has been a challenging year that has scrambled everyone’s plans and expectations. It has ranged from the tragic loss of life to a slowing,...
View ArticleA Decade of Ideas for New Year Success
For nearly 20 years I’ve been writing at the end of each year about how to have a successful new year. 2020 was the biggest outlier for all of us, and we quickly learned what we needed to do to deal...
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Leaders Don’t Just Tell a Better Story, They Make the Story Better
One of the quickest ways for a leader to lose credibility is to overpromise and underdeliver. I vision cast is a long way from a vision achieved, and big talk with small results ends in failure. In...
View ArticleHow to Be an Encore Performer in 2021
What will you be known for in 2021? What if you were so good at your work, such an asset to your company, that your employer would do almost anything not to lose you? What if you performed in such a...
View ArticleYou Really Don’t Need a Title to be a Leader
Do you aspire to lead—to make a positive difference in the world? If so, don’t worry about whether or not you have a title. Although much is sometimes made of a person’s title, the reality is that...
View ArticleIs Anyone Listening? Does Anybody Care?
I really don’t like to raise hell about bad customer service online. If you’ve read any of my social media rants, you probably find that hard to believe. I’ve made a commitment to let very few things...
View ArticleWhy You Need to Make Your Best Better (and How to Do It)
Is today as good as you’ll ever be?Will today be as good as your life ever gets?Let’s pretend I’m an all-knowing being—which I most certainly am not—and that I visited you with an announcement: “Today...
View Article24 Strategies for Leaders
What do you think is the essence of leadership? What are foundational strategies for learning to lead or lead better? After more than 30 years in leadership development, I’ve focused my clients on the...
View ArticleCrush Hyperbole and Promise Real Value
Advertising and marketing have been infected with a serious virus: hyperbole. I get messages everyday from people who promise they can help me crush it, make massive gains, offer an epic product,...
View ArticleYou Really Don’t Need a Title to be a Leader
Do you aspire to lead—to make a positive difference in the world? If so, don’t worry about whether or not you have a title. Although much is sometimes made of a person’s title, the reality is that...
View ArticlePlease Don’t Thank Me for My Patience
We’ve all experienced a situation like this: The plane lands early but the gate is occupied and you actually deplane late. The flight pilot makes an announcement: “Thank you for your patience.” It...
View ArticleCould You Pass the No Website Test?
A very successful financial professional is retired and still mentoring others and making money. He’s obviously good at what he does. He’d been outstanding in his career and continues to achieve...
View ArticleThe 8 Principles of Better
Are you committed to getting better, to waking up each day a little bit better in some area of your life than you were the day before? Most say they want to get better, but few have a plan. That’s not...
View Article7 Keys for Remote Work Success
Before the Covid 19 pandemic, 17 percent of U.S. employees worked from home 5 days or more per week. That increased 44 percent during the pandemic. Here’s a fact: Remote work, part-time or...
View Article3 Better Questions than “Do You Know How to Lead?”
Many years ago our family hosted a foreign exchange student. On her application, she said she knew how to drive a car. That was important to us as she’d help shuttle our two young boys to school and...
View Article8 Things that Make or Break a Virtual Presentation
Your future is more digital than it ever was. The exponential growth of technology has impacted every aspect of how we live and do business. One big example: virtual presentations. While virtual...
View Article7 Things You Need to Know to Give a Great Digital Presentation
If you search Google to find information about giving virtual presentations, you’ll get the most hits on presentation ideas and techniques. You also get lots of hits on “digital tools” which include...
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